Currently, a user can only edit the Queue Topic within the request process; and not the Parent Queue Topic.
For example: when a request is routed to Japan, currently (a user) can go and mistakenly change the queue topic to United Kingdom, creating discrepancies in reporting because the parent queue topic is APAC, but the queue topic is United Kingdom and there's not a functionality to change APAC to EMEA.
If we had the ability to change the Parent Queue Topic, then we can optimize the changes required.