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Ability to Deactivate Queue Topic / Retire Queue Topic

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Level 2

3/18/25

Description - As an queue owner, I need the ability do deactivate a Queue Topic without having to delete it or obfuscate it by moving it to a "hidden" topic group.

Why is this feature important to you - this will save a lot of time and effort when managing an intake queue. Allowing me to toggle a queue topic will also support intakes windows (e.g. annual or quarterly intakes) without having to (a) leave the queue topic open and manage misdirected requests, (b) delete and recreate the queue topic each time it is needed, or (c) move the queue topic to another section (e.g. z_do not use - ugly!) and back again when i need it. 

How would you like the feature to work -I would like to be able to "edit queue topic" and toggle an option to "deactivate queue topic / active queue topic"

Current Behaviour - No functionality exists to deactivate a queue topic.

@JesseRe1