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Webinar | System Admin Essentials: All About Request Queues (July 27, 2022)
It might sound counter-intuitive, but there’s more to Request Queues than requesting work!
Request Queues allow you to have one centralized location to submit requests, whether that request IS for new work, or for something like PTO approval, hardware or software requests, new business card orders, data exports, reporting bugs, just to name a few simple ideas.
In this on-demand webinar, originally broadcast on July 27, 2022, where Tyler Holt, a Consultant with Workfront’s Customer Success Services team, and two System Admins from Disney’s Yellow Shoes, the internal ad agency for Walt Disney Parks & Resorts, Megan Reilly‚ and Nick Zappas, will share their experience and evolution with request queues.
Specifically, they covered:
- The anatomy of a request queue
- An introduction to "Issues"
- Queue setup and queue topics
- A few "Did You Know" quick tips
- How Disney's Yellow Shoes' request queues have evolved over time
- And more!
You can view the recording here and a copy of the slides is attached. Have questions for our speakers? Tag them in a comment below.
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