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Submitting and Reviewing Ideas on the Workfront Innovation Lab on Experience League

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Administrator

03-08-2022

This blog is part of a Community Walkthrough series for old Workfront One Community members. Please see the directory below to navigate to other topics in this walkthrough guide:

Welcome to the Workfront Experience League Community
How to Navigate the Experience League Community
Logging into the Community for the first time as a new or existing Workfront Experience League Commu...
How to Access Workfront Experience League Events, Documentation, and Learning Pages
Submitting Ideas to the Workfront Innovation Lab on Experience League
Setting up your Email Digest in the Workfront Experience League Community
Logging into the Workfront Experience League Community after Username Registration
How to Redirect old Workfront One Community URLs
Earn and Showcase your Accomplishments with Gamification
How to Submit a Support ticket


Submitting Ideas to the Workfront Ideas Page (formerly Innovation Lab) on Experience League

 

The Workfront Ideas Page (formerly Innovation Lab) you are all familiar with is now directly integrated into the Workfront Community on Experience League. Use this guide to learn more about how to submit ideas to the Workfront Ideas Page, vote on your favorite ideas, understand the meaning for each idea status, and more.

Important Note: Ideas on the Workfront Experience League Community leverage likes instead of votes. Whereas previously a single vote was worth 10 points, we have streamlined this system now so that 1 like is equivalent to 10 points or 1 vote.

You can demonstrate your interest in an idea by liking it (or commenting your opinion!). We will still apply the same threshold as the old Workfront One Community where an idea must reach 45 likes in order to be reviewed by our Product Management team. Similarly, ideas that reach the 18-month mark (from submission date) that have less than 30 likes will be archived. This is to ensure that our teams can devote their fullest attention to product suggestions that are most important to the Community.


 

  1. To navigate to the new Innovation Lab space, visit the Experience League Community homepage and select the “Workfront” box to be navigated to the Workfront Experience League Community homepage. Select the “Ideas” subtab. Alternatively, you can click this direct link.

    innovationlabwalkthrough1.png

  2. This “Ideas” subtab is the new home for the Workfront Ideas Page. All historical and future ideas for Workfront will be located on this page.

    innovationlabwalkthrough2.png

  3. To create a new idea, select the blue “Share an Idea” button. You will be navigated to the Idea Creation page.

    innovationlabwalkthrough2 copy.png

  4. Enter the title for your idea and write at least 4-5 sentences to describe your enhancement suggestion. The more descriptive your idea, the more likely product managers and community members will understand your proposal.

    You can also select a topic for your idea (e.g. Proof Approvals, Custom Forms, Resource Management, etc.) which will help categorize your idea and increase its discoverability across the Community.

    innovationlabwalkthrough3.png


    As a best practice, you can follow the framework below to write out your idea. If relevant, be sure to include screenshots of how your product suggestion may work!  
    1. Description -
    2. Why is this feature important to you -
    3. How would you like the feature to work -
    4. Current Behavior -

  5. Once you’ve written out your idea title and body, click the “Post” button. Your idea is now public and visible to anyone in the Workfront Experience League Community!

 

 

 

Reviewing Existing Ideas

On the ideas homepage, you will see all ideas listed out in a feed. Each idea entry will list out basic information including the idea title, idea submitter, date submitted, a preview of the idea body, as well as the idea stage, number of views, likes, and comments.

ideasmetadata.png

 

  1. Go to the Ideas home page.
  2. Click on any idea in your feed to navigate to the idea post. From here you can review the idea details as well as any additional comments from the poster or other Community members. Every like and comment goes a long way - be sure to like the idea or voice your thoughts to encourage a meaningful discussion!
     singleideaspage.png
  3. By default, the ideas homepage shows all, recently submitted ideas. You can adjust this view by toggling the “Sort” and “Filter” options at the top right of the feed.

    ideashomepage2.png

     

  4.  The “Sort” option allows you to filter ideas by specific time attributes. See the definitions and options below.

    sortoptions.png


    1. Most Recent: This is the default selected option. The Most Recent option sorts ideas by their submit date.
    2. Most Views: This option sorts ideas by the most number of views it receives.
    3. Most Likes: This option sorts ideas by the most number of likes it receives. Likes are equivalent to votes in the old Workfront One Community.
    4. Most Replies: This option sorts ideas by the most number of replies it receives.
    5. Oldest First: You can select this option to see the oldest ideas ever submitted on the Workfront Community.

  5. The “Sort” option allows you to sort ideas by their ideas status. Please note that ideas statuses are different on the Workfront Experience League Community. Please review the chart below for details (note that the Ideas statuses below are not a 1-to-1 mapping and are instead organized chronologically).

    Old Workfront One Community

    Workfront Experience League Community

    Not Planned: The Product team has determined they will not create a solution.

    New: A new idea is one that was submitted but has not been reviewed by the Product Management team. In most cases, it means that it has not reached the threshold for review (45 likes).

    Prioritized: An idea that was added to the curated list and deemed a winning or top idea by the community. These ideas receive top priority and attention from the Product team.

    Needs Information: An idea with this status demonstrates that the reviewer needs more information on the suggestion before making a decision.

    On Roadmap: Workfront plans to do this at some point in the future.

     

     

    Investigating: An idea with the Investigating status indicates that it is currently being reviewed by a member of the Product Management team. Please expect up to 3-4 weeks before a decision is made.

    Partial Delivery: Part of a solution has been created and delivered. Further updates will be provided.

     

    Accepted: This status indicates that the idea has been accepted by the Product Management team and will be added to the solution at some point in the future.

    Delivered: A solution has been created and delivered. No further updates will be provided and comments will be disabled.

     

    Delivered: A solution has been created and delivered. No further updates will be provided.

    Archived: Ideas that reach the 18-month-mark (from submission date) and have less than 300 points will be archived.

     

    Archived: Ideas that reach the 18-month mark (from submission date) and have less than 30 likes will be archived.

 

  1. Now you have everything you need to post and review product suggestions on the Workfront Experience League Community.

    If you have any questions, please feel free to send me a private message or post a comment in the section below. Stay tuned for upcoming Workfront Ideas Prioritization cycles!

 

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