20.3 Release Highlights

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NEW PRODUCTS TO HELP YOU PLAN AND EXECUTE

WORKFRONT GOALS

Workfront Goals connects your company’s strategic goals with the work managed in Workfront. Goals lets you cascade that high-level vision through all levels of your organization, which means teams know they’re working on the right initiatives and can deliver results that align with your organization’s goals.

SCENARIO PLANNER

Create and compare what-if scenarios so that you can choose the best path forward. When priorities or available resources change, Scenario Planner helps you iteratively replan without affecting the work in progress.

NOTE: These exciting new products ($$) are add-ons to the Workfront core platform and are only accessible to those enrolled in the new Workfront experience. Talk with your Workfront account representative to learn more or to purchase a license.

GET MORE VALUE WITH PRODUCT ENHANCEMENTS

ENHANCED ANALYTICS

Only available to customers with a Business or Enterprise plan, enhanced analytics, allows you to look at project and team data to identify trends and get insights into performance. It is available to users in both Workfront Classic and the new Workfront experience and consolidates tons of information into easy-to-read charts, gives a snapshot of your projects in a given timeframe and even lets you drill down to see how much time was spent on work by each team member.

Take advantage of this new product enhancement now by updating your layout template! Watch the Analytics 2-minute video here and then learn how to read the charts by enrolling in the enhanced analytics training program. 

If you have any questions about Analytics, post to this Community thread to ask Joel Pettigrew, the Workfront Product Manager over Analytics. 

UPGRADES FOR GROUP ADMINS

Improved system controls are incredibly helpful for dividing settings among departments, customizing things for specific groups, and providing an opportunity to implement governance and grow. Workfront has expanded and improved what Group Administrators can do to help share responsibility across the organization. Just a few examples: 

• Group admins can enroll/unenroll group members in the new Workfront experience.
• The new Groups page makes it easier to manage groups and subgroups.
• Customize your workflows even more with group-specific project preferences.
• Group admins can create group-specific approval processes.

Check out the full list of what group administrators can do on Workfront One.

INNOVATION LAB

Innovation Lab is Workfront’s new product feedback platform which replaces the Idea Exchange. Authorized Support Contacts can continue to help shape the future of Workfront by submitting ideas and upvoting ideas.

One of the most exciting elements to Innovation Lab is the twice-a-year feature prioritization voting. Workfront’s product managers will present a curated list of suggested features for further ranking. During each two-week period, Authorized Support Contacts (ASCs) get 10 extra points to use specifically on this list. 

Our very first prioritization closes tomorrow (Aug. 27) so, if you’re an Authorized Support Contact for your organization, check out the leaderboard and cast your votes!

WORKFRONT FUSION

Our integration platform has gotten a boost with enhanced technology. Connect Workfront to your other business-critical applications with Fusion 2.0.

WHAT ELSE IS NEW? 

The 20.3 release also contained enhancements to Agile, resource management, proofing, and many more that don’t fit into this blog. Check out the 20.3 Release Overview on Workfront One to get a full list. Some of the most requested enhancements are detailed below: 

REQUEST DRAFTS TO SAVE AUTOMATICALLY

Available in the new Workfront experience and Workfront Classic

Workfront now saves a draft of your request automatically. The autosave is triggered by the selection of the last queue topic for your request. You’ll see the autosave kicking in at the bottom of the window and an indication that the draft has saved. This means you won’t lose data if you need to navigate away from the Requests area or if you need to pause in the middle of your request to gather more information.

When you’re ready to submit the request, find it in the Drafts section or in the drop-down list as you make a new request.

Click the name to open it and finish filling out the request. Click Submit Request when you’re done.

NEW CUSTOM FORM TEXT FIELD (WITH FORMATTING)

Available in the new Workfront experience and Workfront Classic

A new custom form field—Text Field with Formatting—allows a user to bold, italicize, or underline text within the field as they’re filling out the custom form.

UPDATED CUSTOM FIELD NAME

Available in the new Workfront experience and Workfront Classic

The Label and Name options on a custom field serve different purposes. Label is the field name that users will see in Workfront. Name is what can be used with integrations, such as API.

This provides the flexibility to change the user-facing label to match changes in your organization, without affecting integrations or other connections that rely on a specific field name.

ADD A WORKFLOW WHILE GENERATING A PROOF

Only available in the new Workfront experience

As you turn an existing document into a proof, select “Simple proof” just to generate the proof. Select “Advanced proof” to add a proofing workflow at the same time.

NEW LOOK TO THE DOCUMENTS PAGE

Only available in the new Workfront experience

The Documents page in the new Workfront experience has gotten a streamlined new toolbar that makes menu options more visible by turning them into icons.

In addition, the document summary panel provides quick access to important information. The summary combines the three panels—Details, Updates, Custom Forms—into a single, easy to navigate space.

NEW VERSION OPTION HAS MOVED

This update was made in both Workfront Classic and the new Workfront experience.

With the new toolbar, the Version option (for both document and proof) has moved under the Add new button. The version option won’t appear unless you have something selected in the documents list.

VIRTUAL ASSISTANT ON THE MOBILE APP

Put your mobile device down and tell Workfront what to do with the virtual assistant, available for both Android and iOS.

You can use these voice commands with the mobile app:

• Show me (example: Show me my late tasks)
• Delete (example: Delete the 2019 user conference project)
• Search for (example: Search for the 2020 marketing budget)

Save these queries to use again later to make work on the go even faster and easier.

WORKLOAD BALANCER

Available in the new Workfront experience and Workfront Classic

A number of improvements and new features have been added to the Workload Balancer, building on the solid foundation of the Workload Balancer’s launch earlier this year. Those include:

• Turn on a Workload Balancer setting so hours from issues display in the Assigned Work items area, giving you a more accurate picture of a user’s workload.

• By default, the Workload Balancer displays planned dates. Get a more accurate picture of work progress by displaying the projected dates. You’ll find a new option in the tool’s settings.
• The Teams, Roles, and Users filters include built-in options that are preconfigured for your user, your teams, and your primary job role to allow you to quickly access the information most relevant to you. 

AGILE: SCRUM AND KANBAN

Available in the new Workfront experience and Workfront Classic

• Manage work easily on the Scrum and Kanban boards, which now display 50 story cards by default. Click the button at the bottom of the list to see additional cards.
• Keep your team’s Kanban board neat and tidy by adjusting the number of days Completed cards remain on the board. By default, cards remain for 14 days but that can be adjusted to between 1 and 30 days to suit your team’s needs.

EVERYTHING YOU NEED TO KNOW

Find the latest product release news on the redesigned product release page on Workfront One.

From there you can access a list of all the new features, easily find training, and read product documentation. In addition, you can track known issues and find bonus materials, like FAQs and onboarding guides.