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lance_dobson
Community profile lance_dobson Level 2
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Joined the community 30-05-2017 7:25:45 AM
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Re: Session Timeout
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lance_dobson
- Adobe Advertising Cloud
At the risk of sounding like I am from tech support, first try logging out, clearing cache and cookies, then logging in to see if the issue persists. If it does, use the "submit feedback" feature to surface this issue to the AMO support team.

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Re: Tracking unsupported search engines
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lance_dobson
- Adobe Advertising Cloud
Hi,Unfortunately, you will have to manage and track performance for unsupported engines outside of AMO.

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Re: Setup Shopping Campaign in AMO
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lance_dobson
- Adobe Advertising Cloud
A couple things to note in addition to Ritika's response:AMO does not connect with GMC directly unless you are using ACM(Advanced Campaign Management) to dynamically manage PLAs. If you are not going to have AMO dynamically manage PLAs, disregard the ACM feature.Proper AMO tracking needs to be setup 1 of two ways:Adding a shopping campaign tracking template to the "tracking template" field of AMOAdding a column in your merchant feed labeled "adwords_redirect" with the URL included in the adwords...

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Re: Performance issues in AMO
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lance_dobson
- Adobe Advertising Cloud
At the risk of sounding like Tech support, clear your cache/cookies, and log out then login to AMO again to see if that helps. If you are still experiencing some display issues do the following:Get in contact with your account management team and notify them of the issue.If you need to surface the issue quickly, do the following:Click on the Question mark button at the top right hand corner of AMO. Select "Provide Feedback". Describe the issues you are seeing including what pages in AMO you are ...

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