since ‎30-05-2017
‎10-12-2019
thomasb1964232
Level 2
Re: How to call offer engine using SOAP
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thomasb1964232

thomasb1964232
- Adobe Campaign Standard
Hello,Unfortunately there is no WSDL to call Interaction. The Javascript code in the documentation is actually building a soap call. You should be able to call the Interaction engine with a call like thisGet propositions: xxx 1 Update proposition status: 1242 3 Best regards,Thomas

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Re: Interaction: Propositions aren't getting captured
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thomasb1964232

thomasb1964232
- Adobe Campaign Standard
nicolletta wrote...Hello Thomas, Can you please tell me where config-.xml file is located? Hello,You should find it around /usr/local/neolane/nl6/confBest,Thomas

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Re: Interaction: Propositions aren't getting captured
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thomasb1964232

thomasb1964232
- Adobe Campaign Standard
OK so you should ask the technical administrator of your platform to enable it (it is not started by default because not everyone uses Inbound Interaction): as explained in the documentation link I pasted above, the "autoStart" should be set to "true" in the configuration file of your instance. Typically in config-.xml, simply search for the "interactiond" section and change the autoStart value:After a restart, new inbound interactions should be inserted in the DB.Best regards,Thomas

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Re: Interaction: Propositions aren't getting captured
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thomasb1964232

thomasb1964232
- Adobe Campaign Standard
Hello,Indeed, if you use the inbound engine, you should see "interactiond@" in the process list in "Home > Monitoring". Feel free to share a screen shot of this list if you want me to have a look at it (you can blur the instance name if you prefer).This process is in charge of writing the inbound propositions to the DB (see for instance https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Additional_configurations__Interaction_-_Data_buffer.html).Hope this helps,Thomas

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Re: Using “?a=UpdateStatus” parameter with Interaction (Offer Engine)
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thomasb1964232

thomasb1964232
- Adobe Campaign Standard
Hello Nicoleta,This link can be put directly in the offer content so that the person seeing the offer can just click on it, resulting in a status update. Can you try the following:Pick a real proposition id from the DB and try the following link in your browser (notice that there is no "<>" arround the "st" parameter value, nor quotes around the "r" parameter value):http://my.server/interaction/myLiveOfferEnv/myOfferSpace?a=UpdateStatus&st=2&p=<%=proposition.proposition_id%>&r=http://my.website....

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