since ‎30-05-2017
‎10-12-2019
ryhamilt
Employee
Re: Manual ID Sync - All Users
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hi Jose,I don't really have any specific best practices to share regarding syncing the IDs via the DCS API. As a general rule, we encourage our customers to make sure that they are keeping in mind our ID Sync mapping limits, especially when making calls via the DCS api. These limits are outlined at https://marketing.adobe.com/resources/help/en_US/aam/usage-limits.html​, and we have seen some instances where multiple UUIDs have been assigned to a given Customer ID.What you hope to do is a valid u...

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Re: Manual ID Sync - All Users
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hello! As far as I am aware, you are welcome to sync as many of your IDs with Audience Manager as you like. The only thing that we ask is that you adhere to our size requirement guidelines as per FTP Name and File Size Requirements for Inbound Data Files and Amazon S3 Name and File Size Requirements for Inbound Data Files​.​ Syncing your users ahead of time, if you have the ability to do so, will allow our system to more quickly qualify users when the files are uploaded.For those users where the...

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Re: Offline Data Upload
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hello! As you mentioned in reference to the AAM product documentation (Inbound Data File Contents: Syntax, Invalid Characters, Variables, and Examples)​, Audience Manager will import the first 200 lines for a given user ID. This is true whether you are passing in trait IDs, or whether they are different key value pairs.As the data files are processed, Audience Manager will process the contents for each line. As such, using your example of a user with the article of "Food", "Style", and "Fashion"...

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Re: Set up Audience Manager
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hi Marco. The Partner Name is the unique account name that is assigned when your account is created. It is also sometimes referred to as your Audience Manager subdomain, as it is going to be the subdomain associated with any of the AAM "demdex" server calls that are made when the code has been implemented.As was mentioned by snehaa30982388​ our Customer Care teams can help confirm it for you. Since an email has already been submitted, you should hear back from us shortly!

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Re: AAM Id Sync calls and offline files
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hi Winston,That should be the case. If you want to see if the Visitor ID service is working properly, I would start by following the steps in our documentation: https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid-test-verify.html. That should give you insight into whether the Visitor ID service code is working as expected. If you still have concerns after that point, feel free to reach out to our support teams; we would be happy to take a look at the site and see what is happening.Thank...

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Re: AAM Id Sync calls and offline files
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ryhamilt

Employee

ryhamilt
- Adobe Audience Manager
Hi Winston,My name is Ryan and I am part of the Audience Manager Customer Care team at Adobe. Jantzen asked if I could hop in and help further answer the questions you have around the Visitor ID service changes he mentioned.My understanding is that the calls you see will change depending on whether you are using the stand-alone Visitor ID service code (visitor.js), or if you have it implemented via the AppMeasurement code. If you are seeing the IBS call today, you will continue to see it but the...

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