I looked into this and to get the results to return as expected a 'Query Cleaning Rule' should be created.A basic version for this is:Condition(s):Every QueryPerform the following action(s):Perform regex on backend parameter sp_q pattern ^(.*)$ substitution $1*

Additional features that are available:· File crawler· Multi Value ,Range and single value filters· Records Search and dimension/Facet search (not sure exactly what you mean here)· Thesaurus, phrases· Datasources support (not sure exactly what you mean here)· Keyword search and Keyword redirect· Analytics integration · Boost and bury of records (this can be achieved via Business Rules)· Load balance for high availability (the account has a set of mirrors that serve up results which should manage...