since ‎30-05-2017
‎10-12-2019
salomepb
Level 3
Re: livechat implementation using DTM
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salomepb

salomepb
- Dynamic Tag Management
Hi Nikunj,You should be able to implement this tool via the '3rd party scripts / JavaScript' section of a rule(s) like I mentioned before. However, one potential 'gotcha' is that the code will need to be run as a sequential script in order to ensure it has access to the page content. Is this the way you've implemented it?Thanks,Anna

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Re: livechat implementation using DTM
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salomepb

salomepb
- Dynamic Tag Management
Hi Nikunj,Can you elaborate on livechat? If this is a JavaScript / 3rd party tag, then you can just implement it in a rule via the '3rd Party / JavaScript' section. The rule condition can be configured to indicate when you want this rule / tag to fire. Here's some related documentation:Rule creation:http://microsite.omniture.com/t2/help/en_US/dtm/t_rules_create.htmlAdding trigger / tags:http://microsite.omniture.com/t2/help/en_US/dtm/t_rules_actions.htmlhttp://microsite.omniture.com/t2/help/en_U...

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Re: Issue about Hashtag “#” in the URL String
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salomepb

salomepb
- Dynamic Tag Management
Hi George,Sorry for the delay. It sounds like you're describing an ajax situation where only the hash / page content changes but no page refresh actually occurs, is this correct? I'd be happy to take a closer look at this for you if you can provide the DTM property name, an example rule name that's giving you problems, and a URL where I can test the indicated rule if possible? Feel free to send this to me in a private message if you would prefer.Best,Anna

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Re: Force to lowercase not working
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salomepb

salomepb
- Dynamic Tag Management
Hi Ed,I did some testing and the force lowercase setting seemed to appropriately take effect for all pageview, event, and custom variables as expected in all of my tests. Might you be able to share a specific example of where you're seeing this issue so I can take a closer look? Feel free to send a private message if you would prefer.Best,Anna

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Re: Force to lowercase not working
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salomepb

salomepb
- Dynamic Tag Management
Hi Ed,Sorry for the delay. This issue was corrected in the 8/7 release. The affected property(ies) will just need to be published for this fix to take effect. Once the property is published, this setting should work as expected.Just let me know if you continue to encounter issues or have any questions.Best,Anna

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Re: DTM: All links tracking as external
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salomepb

salomepb
- Dynamic Tag Management
Hi Leigh Ann,We're currently exploring a potential conflict between setting s.linkInternalFilters in the hosted s_code versus in the available UI field 'Never Track' under 'Link Tracking' in your Adobe Analytics tool settings in DTM. You should be able to workaround this by entering the values you wish to set for s.linkInternalFilters as entries in the 'Never Track' field. I hope this helps! Just let me know if I've misunderstood the issue you're encountering in any way or if you have any questi...

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Re: DTM: Adobe Analytics custom page code with s.tl calls
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salomepb

salomepb
- Dynamic Tag Management
Hi Andre,There was a release that went last week that addressed this issue. Essentially, the Adobe Analytics code editor in DTM previously did not set linkTrackVars / linkTrackEvents for you (so this would need to be added to the code for it to execute appropriately), but with this release, it is not longer required to specifically include this code as the editor will set this for you.If you publish your property, this fix should take affect. If you have items in your publish queue you don't wis...

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Re: DTM: Adobe Analytics custom page code with s.tl calls
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salomepb

salomepb
- Dynamic Tag Management
Hi Josh,I reached out directly in December to try and get more info to troubleshoot this issue, but didn't hear back. If possible, could you provide the following info if this issue still persists?Property Name:Rule Name:Test URL:Thanks so much,Anna

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Re: Dynamic Tag Manager (DTM) - Appmesaurment custom code section (No Customize page Code) + Module codes on UI
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salomepb

salomepb
- Dynamic Tag Management
Hi Julià,Thanks for the detailed feedback; I've submitted this information / your request to the DTM product team for their review. We're actively working on making improvements to make this process more intuitive and effective for users, so we appreciate your feedback. However, for now, the best option if you're encountering timing issues with some of your plugins via the 'Customize Page Code' section is as follows:1) First setup 'Managed by Adobe' to get the most recent code version2) Switch t...

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Re: Dynamic Tag Manager (DTM) - Appmesaurment custom code section (No Customize page Code) + Module codes on UI
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salomepb

salomepb
- Dynamic Tag Management
Hi Julià,You should be able to execute your plug-ins in the 'Customize Page Code' section of the installed analytics tool when using the 'Managed by Adobe' option. If you need them to execute first, have you tried changing the setting in the 'Customize Page Code' section to ' Execute - Before UI settings'? If you already tried this and still encountered issues, can you provide an example we can specifically troubleshoot? Additionally, you also always have the option of loading any other desired ...

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Re: DTM: Excluding a path from analytic tag calls
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salomepb

salomepb
- Dynamic Tag Management
I would try controlling this at the tool level in order to bypass any timing issues with the page load rule and the analytics tool. So, in your Adobe Analytics tool settings in DTM, you could add some code like the following to your 'Customize Page Code' editor to suppress the beacon if a certain path is detected.var Path = location.pathname; if (Path === "/EPiServer") return false; else return true;The return false here should prevent the beacon from firing on the indicated path. Of course thou...

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Re: DTM Event Based Rule Firing Twice
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salomepb

salomepb
- Dynamic Tag Management
The image I referenced in my previous response isn't showing up for some reason, I attached here as well.

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Re: DTM Event Based Rule Firing Twice
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salomepb

salomepb
- Dynamic Tag Management
Hi Pam,This sounds like a bubbling issue. If you take a look at the rule condition under the 'Bubbling' section, I would try checking the second option or checking the third option and un-checking the first to see if that accomplishes the desired behavior:If not, feel free to shoot me a private message with the DTM property name, rule name, and a URL to test and I'm happy to take a closer look.Hope this helps!Anna

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Re: DTM Custom Workflows
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salomepb

salomepb
- Dynamic Tag Management
Hi Jason,Custom workflows are not presently available within the current DTM functionality. However, it is a part of a larger effort on the DTM road map to enhance permissions for users / groups which will enable a lot of new customization similar to what you're describing. I'm unable to communicate a timeline around these changes at this time, but I'll be sure to raise your specific request with the DTM product team.Best,Anna

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Re: DTM: How to set Currency Event in Event Based Rules? Any Examples would be of great help ..!!
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salomepb

salomepb
- Dynamic Tag Management
Hi Scott,Thanks for clarifying. I would recommend the following:Configure a data element to populate with the desired dollar value, then dynamically set the event to that data element value - here's some related documentation on data elements. So, for example, say the desired dollar value lives in a CSS attribute on the page, then I could configure a data element to populate with that specific value: [img]Screen Shot 2014-09-24 at 9.41.32 AM.png[/img]Then, in the rule, I could configure the cond...

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Re: DTM: How to set Currency Event in Event Based Rules? Any Examples would be of great help ..!!
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salomepb

salomepb
- Dynamic Tag Management
Hi Scott,If you want to assign a value to the event, you can accomplish this by using the 'Custom Page Code' editor in the Adobe Analytics section of the rule. So, like this: For example, say event10 is a currency event you were using to track shipping charges, you could add the following into the editor in the rule:[img]Screen Shot 2014-09-23 at 2.38.28 PM.png[/img]You can always use the custom code editor in the analytics section of the rule to set variables that are not available in the UI if...

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Re: DTM: How to set Currency Event in Event Based Rules? Any Examples would be of great help ..!!
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salomepb

salomepb
- Dynamic Tag Management
Hi Scott,If you want to assign a value to the event, you can accomplish this by using the 'Custom Page Code' editor in the Adobe Analytics section of the rule. So, like this: For example, say event10 is a currency event you were using to track shipping charges, you could add the following into the editor in the rule:[img]Screen Shot 2014-09-23 at 2.38.28 PM.png[/img]You can always use the custom code editor in the analytics section of the rule to set variables that are not available in the UI if...

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Re: event rule fire twice in IE
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salomepb

salomepb
- Dynamic Tag Management
I'm not sure why this behavior would be IE specific, but it's worth trying to alter your 'Bubbling' settings in the rule condition as this is where this issue typically stems from. So, you would check this setting in your rule condition under 'Bubbling': 'Don't allow if child element already triggers event'[img]Screen Shot 2014-05-19 at 8.44.03 AM.png[/img]If this doesn't work, you may want to submit a client care ticket with additional details like the property / rule name and a URL to test so ...

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Re: DTM: How do I set s.products dynamically using DTM?
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salomepb

salomepb
- Dynamic Tag Management
Currently there isn't a field in the DTM UI to set s.products. However, the client can definitely dynamically set this value by using a data element and a page load rule. First, the client will need to create a data element that identifes the value they wish to populate s.products (js object, css selector, url param, cookie, or something else w/ custom script). They can test their data element setup in the console by typing '_satellite.getVar('dataElementName')' on a page where they expect a val...

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DTM: How do I set s.products dynamically using DTM?
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salomepb

salomepb
- Dynamic Tag Management
Client is trying to fill the information for s.products through Dynamic Tag Manager. It is possible to find the information through JavaScript. However, client would like to find that information through data elements and insert this information in s.products. Is there a way to do this since there is no field for s.products in the Dynamic Tag Manager interface?

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Re: DTM Rule fires, but will not trigger SiteCat vars as expected.
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salomepb

salomepb
- Dynamic Tag Management
If this issue still persists, can you provide the property you're workinf within and the rule name so we can do some specific troubleshooting? Thanks!

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Re: DTM: How do I populate a tag with a simple js alert test?
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salomepb

salomepb
- Dynamic Tag Management
Populating a tag with a js alert in DTM is very simple. You just need to place the js alert into a third party tag in the 'Javascript / Third Party Tags' section of a rule. If you just want to test the tag, it's likely best to set this up in a page load rule so no on-page action is needed to trigger the rule fire.Here's a few links that may provide some additional context if needed: https://microsite.omniture.com/t2/help/en_US/dtm/#Creating_ruleshttps://microsite.omniture.com/t2/help/en_US/dtm/#...

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DTM: How do I populate a tag with a simple js alert test?
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salomepb

salomepb
- Dynamic Tag Management
How do I populate a tag with a simple js alert test in DTM?

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Re: DTM: tags take forever to deploy
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salomepb

salomepb
- Adobe Experience Cloud
Hi Brian,We did experience an issue with delays publishing via Akamai in the last 24-48 hours; however, like Rahul said, this is now resolved. We have verified that publishes to production should now be completing within the acceptable time frame of up to one hour (and more often than not, much quicker than this). If you are regularly experiencing excessive delays in publishing, can we ask that you submit a ticket to Adobe Customer Care so that we can investigate further? You can do so by sendin...

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Re: DTM: How to make only one rule to save friendly page name on every page
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salomepb

salomepb
- Dynamic Tag Management
Data elements in DTM make it easy to use the data available on your site. There is some dependency on the website code to provide the right values in some form whether it be an tag or a query string parameter or a JS object; however, if the data is available and can be targeted then it can be stored in a data element and leveraged within DTM. It's worth noting, however, data elements in DTM are only populated with data if referenced in a rule or in a custom script. Here's a helpful resource tha...

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Re: DTM: How to make only one rule to save friendly page name on every page
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salomepb

salomepb
- Dynamic Tag Management
By default Site Catalyst will use the path for the page name if nothing else is specified; so for this, no action is required. However, if in the future you wish to set the page name to some other value available on the page, the best method would be to grab that value in a data element and then set the page name to that data element within a page load rule like this %dataElementName% (see attachment for reference).Hope this helps! Just let us know if you need any further clarification.

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Re: DTM: the amount of events in SiteCatalyst is wrong?
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salomepb

salomepb
- Dynamic Tag Management
The integration was built when 75 was the maximum; however, we're working to update this in the DTM interface. Stay tuned!

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Re: DTM tutorials, trainings etc
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salomepb

salomepb
- Dynamic Tag Management
Hi Yabagna,Are you aware of the DTM documentation available here? You can access this from within your DTM account by clicking on the 'Help' icon in the top left of the page and then clicking 'Help Home'.Here are some links to specific content within this help doc that may meet your needs:https://microsite.omniture.com/t2/help/en_US/dtm/#Ruleshttps://microsite.omniture.com/t2/help/en_US/dtm/#Insert_thirdparty_tagsHope this helps!Best,Anna

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Re: DTM counts visitor's sessions differently than I expected.
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salomepb

salomepb
- Dynamic Tag Management
Thanks for the input, Raymond. I'm working on augmenting the associated documentation on DTM rule conditions to make the method more clear. I'll share the link on this thread when the content update is complete.Best,Anna

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Re: DTM: SATELLITE: Error - Failed to load script
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salomepb

salomepb
- Dynamic Tag Management
When I go to the provided script link, the script content is returned, so this tells me the script is available but there may be a timing issue preventing it from loading. The script failure shouldn't cause the site to break nor should it interfere with the library loading; however, I'm happy to dig further into this behavior to determine what's going on here. Can you provide the DTM property / rule name and a test URL by chance where I can review this behavior?

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