emilius22

It also would be great to have the option for a different font/font size for downloaded reports. It seems that currently there can be a mix of different fonts (inlcuding Times New Roman!) in a report.

9.2K

Re: 12 Sept 2013 Early Access Maintenance Release Notes - Adobe Experience Cloud

Unfortunately, it has not been resolved with this release. When looking at the pre-release announcement for the next release, it seems that my calculated metric issue will again not be resolved. 😞

2.0K

Re: 12 Sept 2013 Early Access Maintenance Release Notes - Adobe Experience Cloud

Hopefully, withFixed an issue preventing calculated metrics created in the marketing reports and analytics UI from displaying in report builder. my long-running bug will be fixed, that calculated metrics containing video events cannot be used in ReportBuilder.

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Re: Report Builder version 5 showing wrong value for Bounce Rate - Adobe Analytics

Hello,same isuse here, but I cannot confirm that id did not work in ARB 5.0 at all.End of July, I refreshed my reports with ARB 5.0.27 and all Bounce Rate metrics were OK. Then I refreshed again end of August (still with ARB 5.0.27): all values were wrong.After update to ARB 5.0.44, the problem was solved.Neither the existence nor the fix of the issue has been announced in the Release Notes. I would expect that releases do fix known issues, but not "implement" bugs to older versions. It is not a...

404

ReportBuilder - Cell range via Excel named area - Adobe Analytics

Hello,in ReportBuilder, we want to pull data for all our Site Channels (eVar), so I created a named cell range "Sitechannels" with the Excel name manager and specified the lookup in ARB as "Specific / from range of cells" with the range "=Sitechannels".I now updated the list of Site Channels and realized that the ARB did not update, as ARB "converted" my name range back to an absolut cell range, e.g. A1:45. So I have to update all requests (>30) with this lookup manually.The expection is to make...

498

Re: Report Builder Not Working At All Now - Adobe Analytics

Hi all,I don't know why there is still no official statement from Adobe.Today, I got an answer from ClientCare. The issue we are facing is related to the language settings of Excel and the comupter. It is when the region settings change (on an English OS), to German, or French, or any other non-english language. This is really an excel issue, see: http://support.microsoft.com/kb/320369We can fully reproduce this on our side (switch all language settings to english, then everything is OK in Repor...

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Re: Report Builder Not Working At All Now - Adobe Analytics

Hello Russ,140523-000112In this ticket you can find two screencast files, where you can exactly see the refreshing issues.BRHans

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Re: Report Builder Not Working At All Now - Adobe Analytics

Hello all,similar issues here.I also have the issue that it hangs at receiving data, but unfortuntately only on one of 5 computers. Back to 4.7, uninstalling etc. is also very difficult, as the uninstaller does not work very well.The main issue we are facing is that after a refresh, all cells are empty and you have to click "Refresh" again to display the data. This is not a new bug, it also appeared in 4.7 and Adobe promised to solve it in 5.0. But nothing happened.Several other clients have thi...

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Re: Report Builder Updates - Adobe Analytics

EricHansenPM wrote... Hi Hans, Happy to look at this. I see that this issue is being addressed by the API team in the next major release of their Reporting API, expected to come out early next year. I verified that the fix is forthcoming. Thanks, Eric Hello Eric,the major release of the Reporting API took place yesterday, but it seems that it has no effect yet on ReportBuilder. My long-running bug is still unresolved. What is the ETA?In the meantime, I have also another bug open: 140203-000003. ...

649

Re: Report Builder Updates - Adobe Analytics

Hi Eric,Thank you for taking care.The ticket number is 130324-000011. The issue occurs when using video metrics as part of calculated metrics.Hans

651

Re: Report Builder Updates - Adobe Analytics

Hi,of course I am in contact with Account Manager, Customer Success Manager, talked to several colleagues at EMEA Summit (I think also including you), escalated several times, but it did not help to speed-up the solution of the problem.BR

650

Re: Report Builder Updates - Adobe Analytics

Hello Alexis,thanks. Next time, I'll try to do it the same way.I'm aware that there is a release every month, and we always install the updates, associated with a time-consuming packaging process, testing, rollout etc. It is only for one user (=me), but IT wants it that way. To give me temp admin rights to install it by my own would be much easier. I had to smile about your sentenceOn top of that there might be additional version to be released if there are Major issue in the same monthas there ...

651

Report Builder Updates - Adobe Analytics

Hello,what is Adobes recommendation how to update ReportBuilder? In the past, the recommendation was to uninstall the previous version and then install the update.Now, as there is a "Check for updates" option available, it seems that this is not necessary any more. Is this right?The background of my question: our IT wants to create a software package for every software, as users do not have local admin rights. It would be easier to install the new version only instead of two steps - uninstall/in...

2.2K

Re: Report Builder - Issue with refresh - Adobe Analytics

Hello,in the "Manage" menu, you should be able to see which request(s) caused the error.

431

Support of non-English Operating Systems & Testing - Adobe Analytics

Adobe is a global company, offering its products around the world. The expectation is that the tools work also in non-English environments. There are several issues where functions do not work as designed due to lack of language support (or foreign language testing), especially in ReportBuilder.I am not talking about translation issues or missing languages (all our reporting and also Adobe UI settings are in English), but there are issues if the Windows client and/or UI is not English. For examp...

457

Delete numeric classification data - Adobe Analytics

It should be possible to delete numeric or numeric 2 classification data. This is currently not possible. Use case example: an external vendor provides opening rates of newsletters for the import as numeric classification. In the case the SAINT import wents wrong or the vendor accidently delivers wrong data, all the reporting will be messed up, as imported data cannot be deleted.

424

Re: Reportbuilder as an enterprise tool - Adobe Analytics

Completely agree with MortenBusk - ReportBuilder is a great tool, but cannot be used for real enterprise productive use due to all the bugs. In version 5.0, there are also several bugs NOT related to the new features.Additionally, Adobe should be aware that not every user is on an english client and consider this in the developing process (i.e. there is currently a Excel bug when using ARB on non-english OS).

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Re: Report Builder issues - Update Needed - Adobe Analytics

These are exactly the problems that make ARB a tool you can not trust and make it hard to use in a productive environment. I have the same problem here with data refreshing (empty cells), but once I click "Referesh" again, the data will be displayed immediately. This should be fixed asap.

2.0K

Re: trended view of Referrer Type Report - Adobe Analytics

Is there any progress on this?

6.2K

Re: Report Builder - select segment from cell - Adobe Analytics

yes, that would be great, even if it requires to specifiy the segment ID in a cell

2.6K

Report Builder - select segment from cell - Adobe Analytics

It should be possible to select a segment from Excel cell location in Report Builder and therefore change the segment for multiple requests at once, the same way as you already can select the Report Suite or other values from an Excel cell.

2.6K