since ‎29-05-2009
‎10-12-2019
everbeek
Level 1
Re: Eliminate "no agents" message from ClientCare
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everbeek

everbeek
- Adobe Analytics
Eli - I am accountable for Adobe's Customer Care organization and I apologize for the experience you received. It is certainly not what we would want for our customers who need help with their Adobe products. I am personally looking into how this occurred and will share with you how we will proceed. I appreciate your continued feedback on your experience and would offer to you (and others) my contact information if you would like further dialog on how we are doing or have additional concerns. Th...

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