since ‎03-02-2017
‎10-12-2019
hueyt9876124
Level 1
Marketing Cloud ID not rendering for specific pages
Avatar

hueyt9876124

hueyt9876124
- Adobe Experience Cloud
Hi, We are finding that marketing cloud id is not being set for certain pages - we rely on this for Heartbeat reporting, so we are losing out on a lot of video reporting (interestingly, the issue seems to be most pronounced on mobile safari iphone when I look at the data). In doing some digging, I found that yes, we are using an older version of the Visitor API that sets the loadTimeout to 500ms. Looking at more recent documentation, the default now seems to be 30,000ms. That is quite a big chan...

Views

155

Likes

0

Replies

1