jerrods_att

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jerrods_att

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Joined the community 05-01-2017

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Re: User continue to see Target variant even after it is set to zero percent - Adobe Target 29-05-2019

It is good to know that I was not wrong about the "expected" behavior...and I did not know about the 2 week "lifetime" expiration. The problem for us is that the QA people are clearing their cookies and closing then closing their browsers after seeing the variant. The variant gets set to 0% in Target. Then they go back to the page and they still see the variant. I am really not sure how it can be so "sticky" and remember them even after all of this.It is a real problem if we can't totally turn o...

3.1K

User continue to see Target variant even after it is set to zero percent - Adobe Target 28-05-2019

We have noticed that a variant in a Target activity is very "sticky". Once a user sees a variant they can not get out of it, even when that variant is changed to zero percent in Target. We have tried clearing cookies and then closing the browser, and even then we see that zero percent variant experience. The only way we have found to solve this is to clone the activity and disable the old one. How is Adobe keeping track of the user after they clear cookies?Is there any way to actually turn off a...

3.3K

Re: How to remove a visitor from a Target Activity so they do not show up in reporting - Adobe Target 11-03-2019

Thanks for responding. I assumed that was the case, but hoped there was some way to do it.

1.8K

How to remove a visitor from a Target Activity so they do not show up in reporting - Adobe Target 11-03-2019

Is there a way to remove a visitor from an AB test after they have already been added to a variant? My problem is that the user enters the test on an unauthenticated page. The test is only for New Visitors. Later on this user authenticates so I now want to kick them out of the A/B test so that they do not see the rest of the variant flow. Is there a way to remove them from the test?If I can remove them, will the that be reflected in the conversion reporting in Analytics (we use A4T)?

2.0K

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