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EricMatisoff
EricMatisoff
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  • Hi Veer,My first suggestion is to try leveraging the built-in event-based rules focused on HTML5 Video player events. Unfortunately, this won't cover Flash-based video players. Also, there's a chance that the events don't hook into Flowplayer - I can't speak from experience with that video player.If...

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  • Hi Kamal,Here's a great resource for understanding the Adobe Analytics reporting API: https://marketing.adobe.com/developer/documentation/analytics-reporting-1-4/get-startedI actually built a web page that taps into the reporting API here: http://sarfraternity.org/apiTesting/analytics-api/get-all.ht...

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  • Hi Alla,My first suggestion would be to confirm that your eVar is set up properly. Can you confirm for me what the Allocation setting of the eVar is? I saw above that you had planned for it to expire on visit. Normally I'd say there will be a very small amount of mismatch between the value and the d...

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  • Hi Chris,Unfortunately it's hard to debug the code without seeing the actual live site. However, I'll take some guesses:Are you seeing any javascript errors in your console?When you load the Unbounce page, are you seeing an Adobe Analytics tag fire? If you're not sure how to check, use this free Chr...

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  • Hi Sunil,Unfortunately it's hard to answer that question without better understanding your implementation. There are a number of possibilities that could be going on. Here are some things to check:event12 is purposefully 'serialized,' which means it is set in the admin console or in the tag to only ...

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  • Hi Axel,Great to meet you - lots of great questions!(1)Unfortunately there is no way for you to differentiate New Visitors from visitors that just deleted their cookies. With regards to pathing reports, you're correct with regards to your limitations. My suggestion is to consider leveraging Classifi...

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  • Hi Kamal,You've got a few different options here. As you mentioned, Data Sources require some processing time and are often set up as a nightly feed, so I'll skip that one.A hard-coded beacon could certainly be set up to push data into Adobe Analytics in real time. Depending on your options for clie...

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  • Hi Martin,Unfortunately, this is not possible due to the way that browsers completely clear all cache, cookies, and history when accessing Incognito/Privacy Mode. Other than those three items being cleared, there's no other way to identify that a user is running their browser in these modes. Here's ...

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  • Hi Han Ting,Q1) Here is some information on Multi-Byte characters: https://marketing.adobe.com/resources/help/en_US/whitepapers/multibyte/ and https://marketing.adobe.com/resources/help/en_US/sc/implement/charset.htmlQ2) The default is about 500,000 unique values per report. More details here: https...

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  • Hi Darius,Looks like you have a few updates to make to get everything working the way you need in order to capture the information required. I'll number them to make it easier to reference in this forum:1)A quick question:What is your Event Rule type? And what is the CSS Selector you've chosen for t...

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