We are working on a customer implementation, where we need to capture failure reasons for Direct Mail; In the direct mail delivery - I have chosen the 'A result file determines send and failed messages'. I then have a technical workflow that polls an sftp site for a receipt file from the mail house. The technical workflow picks up the file and updates the delivery status to 'complete' and the broadlog status to either send or failed. However I want to go one further, I want to capture the specif...