since ‎02-10-2010
‎10-12-2019
Ken_Beaton
Employee
Re: Converting 32 bit apps to 64 bit for iOS 11 Compatability
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi Todd,You're going to have to rebuild your apps through appbuilder [1]. Check out our documentation on App Building [2].[1] https://aemmobile.adobe.com/appbuilder/index.html#/apps [2] Adobe Experience Manager Mobile Help Hope this helps,--Ken

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Re: Missing Push Notification Entitlement
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Please navigate to "Notifications > Push Credentials" can you confirm there is not currently a push credential configured?

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Re: time
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
You are using Adobe Spark and asking questions in the Adobe Experience Manager Forum. Please take a look at the Adobe Spark support page: Adobe Spark – Adobe Spark Knowledge Base

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Re: time
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Can you cut and paste the URL from the address bar in the browser please; otherwise we cannot help, you are not giving us enough information.

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Re: time
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Can you add a screen grab so we can clearly identify what you are trying to do? (please include the full URL from the address bar)

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Re: AEM inside a external mobile app
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi,This is a great question and I would love to see what you're building.You have a couple options depending on what you are trying to accomplish. Likely the best option is that you create articles in AEM and publish them directly to your mobile application through ContentSync (appCache) that is part of the AEM Apps in AEM (not to be confused with AEM Mobile). In AEM 6.3 Structured Content Fragments was introduced and made available through PackageShare, you can create content under Assets now a...

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Re: Error with brand image
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi Jared, we have strict rules for what type of images we support (.jpg and .png) with specific size constraints for brand image. I'm not entirely sure why the button would be disabled if you have sufficient permissions to edit the project. Can you reach out to Adobe Support with your publication ID and we can take a look.

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Re: How to Configure AEM Push Notifications
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi Ben,Can find what you are looking for in our documentation? In particular, to what advanced features are you referring?Cheers.

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Re: Has the iOS Enterprise IPA Signing Process Changed?
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi Mark, sounds like an appId mismatch (well, that's the first thing I'd investigate).Maintaining Identifiers, Devices, and Profiles

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Re: Transparent png displaying differently
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Seems the card is rendering darker for your transparent thumbnail for collections on iOS, we're investigating.

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Re: Unpublished articles appearing in search results
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi RichinZ,When you un-publish an article from the AEM Mobile portal it will not show up in the search results once the viewer has been refreshed (pull to refresh or pill). Can you please re-verify this is the case and that there are no other copies of the article published, if this issue persists please reach out to Adobe Support. (note: Scott is talking about the AEM integration with AEM Mobile, which is not related to the issue you're hitting here).

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Re: ERROR ITMS-90062
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi Joanie,It sounds like you haven't updated your app version before pushing to the AppStore. Essentially the AppStore is saying you have a newer version number already uploaded - so there is a conflict. Specifically it looks like you are trying to replace 1.3.9 with 1.0.15, which is an older version.Cheers.

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Re: View content only in top-level collection?
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi JoSchro,Let's say you have a number of articles and collections within your topLevelPhoneContent collection. Then collections within that topLevelPhoneContent collection have, either articles and/or collections as children. In your case, let's say you have a topLevelPhoneContent collection 'A' that itself contains article 'B' and collection 'B' (2 items). When you tap on the 'hamburger' button to open the slide-out menu and select collection 'B' you see a browse page - correct? Does collectio...

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Re: View content only in top-level collection?
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi JoSchro,You simply need to move an article to the first item in a top-level collection.In your navigation rail, click on 'Collections', select your 'topLevelPhoneContent' then click 'Edit Content in Collection'. From here you can see on the right the ability to drag and drop articles and collections that are within your topLevelPhoneContent (or TabletContent). Make sure the top item is your article and then don't forget to publish and/or preflight your changes.Cheers.

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Re: Are apps created in AEMM 32 or 64 bit?
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
Hi,Yes, older apps might have been built on 32-bit and will have to be rebuilt in AEM Mobile and submitted to the appStore.Cheers.

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Re: Phone Delivery - Increase Font size.
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager Mobile
I assume you're using CSS?font-family: montserrat, sans-serif;font-size: 12px;Are you using media queries? * Mobile view */@media screen and (max-width:480px) { ... }Do your fonts render correctly on your laptop browser?

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Re: How to use existing content for mobile apps in AEM
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager
If you're building a mobile application using Adobe PhoneGap Enterprise, check out Bruce Lefebvre's kitchen sink sample on github.com: https://github.com/blefebvre/aem-phonegap-kitchen-sink. This sample makes use of a previous version of the the Adobe PhoneGap ContentSync plugin (https://github.com/phonegap/phonegap-plugin-contentsync) to pull ContentSync zip files from the Adobe Experience Manager (AEM) publish server based on timestamps (get only the latest up-to-date content). He'll be migrat...

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Re: AEM detect the device from which the request came?
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager
Have you connected a JAVA remote debugger to inspect the request object on the server?

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Re: Creating a mobile application via Touch UI
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Ken_Beaton

Employee

Ken_Beaton
- Adobe Experience Manager
Hi Alex,In the AEM6 Mobile Feature Pack (FP1) hosted on Package Share [4], we removed the ability to create an app from within the Apps catalog view. We expect users will leverage the kickstart apps we've posted on github [0] to learn and create custom new apps. The expected workflow is to copy (or fork) one of the kickstarts and using Maven, deploy into your local (or remote) instance of the AEM6 (FP1) quickstart using the command line, "mvn clean install -PautoInstallPackage" (see the readme w...

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