Thank you Sven, Tangentially related. What would the journal entry required to determine the date the issue was entered? I've found that the filters I am setting won't show the date when the issue was added
I'm working on creating a report to identify and understand how long issues are in the "New" status & "In Progress" status. Ideally, it would be a journal entry report that gave me either date that status began and the date ended OR would give me the duration that status was active. Any help would ...