Hi @kautuk_sahni we tried your suggestion of removing and re-adding the image on the component, and no such luck. One thing to note is that the image loads for users that are on the company's network. It does NOT load for anyone that is not on the company's network. Not sure if that provides more in...

Thanks! Do you know how I can go about finding the rendition names and loading the correct one? See image below of where I am at in the system: 

There is only one image that is not being displayed properly on the site (url string of image below) - when I change one part of the url string, where it says "10240" near the end to "2048" which all the other images on the website have (and display properly), then the image displays fine (see secon...