I need to be able to route a request queue to an email address rather than a specific user. I suppose I could create the user under a generic name with the email address; but unsure how the request can be accessed by a CS agent and completed? Anyone know how to do this?
How would one go about extracting data from WF into Google Sheets? I'm assuming through a connector via the Data Connect? Would love for anyone smarter than me to explain the process to me in laymen terms. Thanks in advance!
Thank you for your reply, much appreciated! The way I normally would do it was to add group.0.name= and then remove any text field with the word "name" in it. It used to work perfectly but I've done it several times and it's no longer working. So I thought maybe the way in which it's done has cha...
I'm trying to find a solution to integrate data from Workfront to Looker Studio without Fusion. I read through the above threads was wondering if you were able to find a solution since July 2023?
Does anyone know how to get back the functionality that was apparently removed to edit the text field so that the report doesn't show the "field:" I used to this all the time and now it doesn't work. When the report runs, the grouping is not as clean as it used to be. Is there a new way to accomp...
I would prefer to have all approvals in WF, so that there is one source of truth. However, it appears I've lost the battle at this point. So, now I'm looking for pros and cons to having approvals in Google Docs over WF. The point you made is valid and I'll add that to my list. And yes, they are ...
The last conversation I could find on this subject was 4 yrs ago and was wondering if there are new insights or rational POV to convince copywriters to use WF Proof over Google Docs.Would love to know if there is a team that would mind sharing their process where they have found success or even a mi...