Hi, our team gets a lot of questions regarding the time spent on site OOTB Adobe metrics and which one to use for which circumstance. Can someone help explain the differences between them? The Adobe article is not very helpful. Which metric would I use in the following circumstances?What is the tota...

I'm trying to configure the custom event and I am having an issue where it is showing as 0. I am trying to calculate click through rate from a product listing page (PLP) to a product detail page (PDP). I tried to create the custom event to fire when an item (PDP) is clicked from a PLP, however, the ...

From Adobe Support, this is issue is because of the 7-day expiration of the dimension Tracking Code. We can see in a date range panel that there are more instances of tracking code vs in a comparison date range, this tells us that the comp. date range does not extend into the 7-day expiration. 

Hi @bjoern__koth ,We implemented the Initial Percent Page Viewed and Percent Page Viewed as events. To calculate % Scroll: Percent Page Viewed (event 166) / Page ViewsMINUSInitial Percent Page Viewed (event 167) / Page ViewsWe divide by page views to get the "average" number before calculating scrol...

When looking at tracking code instances, I'm still seeing a variance between the panel date range for last year and the compare time period column. Does this mean the issue is from the 7-day expiration?

Thank you for your response Jennifer. I was thinking that as well, is there anything I can dig into further to prove that is the 7-day expiration? We have other segments that use similar logic for the Tracking Code dimension that do not have this same issue. 

Hello, I am having a weird issue in workspace with some date ranges associated to Segments. Our segments are setup at a hit container, utilizing Tracking Code "starts with", as our operator. Our Tracking Code dimension has a 7 day expiration. When I utilize the segment in a Freeform table within a D...

Hi Jennifer,What metrics would you use with this segment to calculate CTR? Page views?

Hi there, Our company currently is utilizing segmentation to build out marketing channel based on tracking code. We currently are unable to use the marketing channel processing rules due to issues in our tracking code implementation by our media partners. However, we still would like to utilize Anal...