@SatheeskannaK yes, I checked all the junk folders. I`ve been doing several test in the morning and I discoverd that it just happen between the delivery and few email directions, not all. I`ve been checking the configuration about profile test if there are something different and I didn`t see any di...

Hello @SatheeskannaK, it's a pleasure to greet you, and I sincerely appreciate your prompt response. I've checked the proof statuses in the delivery logs, and I didn't see anything unusual. I've attached some screenshots for your reference. As for profile substitution, no, I'm not using it. Should I...

Hello everyone in the community! Nice to greet you  Let me introduce myself, I'm Antonio, and I live in the south of Spain. I work for a major fashion retail company and I've been using Adobe Campaign Standard for over a year and a half. I consider myself at a beginner level, but I've gained some p...