@kmcgloth   I hope you are well.    For projects, there is a Manual Save option for Plan Mode you can activate to help when building out project schedules and timelines. See this Quick Tip for more information; Plan Mode. While this is not an undo button, it can help make it easier to adjust and ref...

Pravin,    It's my understanding that you can't do what you're asking directly from within the system. However, if your concern is that the client will reach out to your support team members directly, you could consider creating an alias for each support team user. i.e. First Name: Support Team, Las...

Hi Monique. Unfortunately, WF sees the Entry Date as a system-generated field. Which means it's applied at the time the Issue was created and baked in. Although, it's my understanding that if you leave the column for Entry Date blank on your Kick Start, it should have auto-generated for the day the ...