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VernPh
VernPh
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  • I've had this problem regularly, especially when new people are added to the organization and don't understand or appreciate the need. I employ a "Use A Carrot as a Stick If I Must" approach and have found it to be successful. As mentioned, human nature being what it is, people resist doing work t...

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  • Thanks for your response. I am not sure if this solution will work in this scenario because we need to assign the issue to the person who submitted it and not to a default or standard user defined in advance. Thanks, though, for your great explanation. Vern Phipps Zions Bancorp

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  • Thanks for your response. I was hoping that there was some clever thing to do that I was not aware of. We'll just have to train the submitter to enter their name in the Assigned To. Vern Phipps Zions Bancorp

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  • We have a need to add some new functionality to our existing Workfront help desk queue process. Some users work on small, self-directed tasks that are currently being done outside of Workfront. The work may not be directly associated with a project or service or are considered too small. [i.e., some...

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  • Here is what I figured out, after some experimenting. Here's the original text mode for the Task Name field, which was causing me the most grief in a Spreadsheet. We email spreadsheets out to non-Workfront users and so this was a problem if I forgot to remove the links before sending it. valuefield...

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  • I've been able to disable the links in a report, but what I would prefer would be to only disable the links in the export of the report and not the report itself. We export a report into Excel to distribute to non-Workfront users and for other purposes. If I forget to remove the hyperlinks in Exce...

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  • I've been able to disable the links in a report, but what I would prefer would be to only disable the links in the export of the report and not the report itself. We export a report into Excel to distribute to non-Workfront users and for other purposes. If I forget to remove the hyperlinks in Exce...

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  • Thought it may be useful to point out something that I discovered accidentally and may not be widely known: If you display a list of objects with a view that contains custom field attached to a custom form in the view, if you add content to the field, then Workfront automatically adds the necessary ...

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  • This is really cool and thanks for the example. I have a slight variation of this that perhaps someone could help me with: I would love to be able to show a dropdown of options based upon the user's selection from an initial drop down. So, for example, if the user picks "A" from the first drop dow...

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  • Adding a different, admittedly too late, perspective to the conversation: Although we don't use the check out/check in functionality we had intended to more fully integrate this document management capability into our processes as soon as we could convince our user community of its value. In our u...

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