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EXP_-_TylerOg
EXP_-_TylerOg
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  • Sharon, Hope all is well. We had recent issues with performance, but if this is an ongoing problem, the best course of action would be to create a Support Ticket and work with our Support Engineers to fully diagnose the issue. If you navigate to our support site , you'll be able to create a Suppor...

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  • Hi Linden, Unfortunately, there's no current functionality in place to allow modification of report column or grouping font (including color, size, etc.). I definitely suggest getting this suggestion to our Product team, however, as they are always looking to improve the product. You can create yo...

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  • Hi Linden, Unfortunately, there currently isn't a default setting for 'Hide Values' in a Chart Report. I do advise submitting a Feature Request, though, to our Product Team. They can review your submission and consider it for a future release. A Feature Request can be submitted Can we set 'hide ...

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  • Hey everyone -- We are currently aware of the issue with logging into HelpDesk, looks like it just began this morning. It appears to be pretty intermittent, working for some users, not for others. In some cases, we are seeing that clearing cache and cookies is helping, though not for everyone. I...

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  • All - Just wanted to chime in again to let everyone know about the progress of the aforementioned issues in this thread that we're seeing. We thank you for coming to us with feedback and for those logging tickets with Support, it helps to bring visibility to our Development teams. We understand th...

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  • Hi all -- Just wanted to reiterate to everyone that these issues appear to be related to a few of the defects that have been escalated to our Development team. We definitely understand the frustration that this causes, but best way for us to be able to address your concerns will be by bringing thi...

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  • Hey Phil (and Eric) -- I took a look at this and found the following information: https://support.workfront.com/hc/en-us/articles/220268727-June-2016-Release-Activity#manage-a-project-in-an-agile-view It appears that the functionality you're referring to won't be available in Early Access/Prev...

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  • Hi all -- Based on the feedback provided in the original post and following replies, these issues appear to be related to a few of the defects that have been escalated to our Development team (as David mentioned, one of them being in QA as we speak). I understand the frustration of the timeliness,...

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  • Hi Laura, Thank you for your question! The Agile process/philosophy is all about managing assignments for a team. Unfortunately, having the individual's assignment included in an iteration would be outside of the Agile process that we are building the interface around at Workfront. That said, the ...

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  • I reached out to one of our internal teams that handled a lot of the Community information and it looks like the Table of Database Relationships article simply won't be available any longer. Apologies for the inconvenience. Here is an article on our new customer success portal, with reference to t...

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