I have been actively training (and re-training) people to STOP using the "Work on It" button because it doesn't appear to be linked to anything reportable and it's really just to help users on the My Work screen. As pointed out, clicking the button does not change the Task Status to "In Progress," b...

Absolutely worth it, even if you've been in the Admin position for a while. I went back in June, after being in my role for over a year and a half. In my office, not a lot of training or knowledge had been passed down in the 2.5 years the system had been implemented and it was causing a great deal o...