Thank you for your response, Dustin. I did more research on the Outlook side and found that the feature isn't available. Thanks! https://officespdev.uservoice.com/forums/224641-general/suggestions/11634318-support-for-shared-mailboxes Lori Culver UUM - Atlas Copco IAS PC US

Does anyone have experience using the Outlook Add-in for a group mailbox? Workfront works well for a user's primary Outlook mailbox, but once the user attempts to use Workfront for a secondary, group mailbox, they get this error message: "You cannot perform this action. Add-ins are not supported in ...