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JillCa
JillCa
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  • Yes – it is happening to us. Inconvenient, but here are workarounds: · hover over spot where button should be and it can be clicked. · Use @user in text box, and notification box will appear to add additional users. Thanks. Jill Cameron Business Analyst Metafile Information Systems, Inc. (800)638-24...

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  •  in Workfront Questions 11/13/17
    We had that situation for a specific user and believe it might be browser related. I couldn't recreate it, and narrowed it down to Internet Explorer. She tried Chrome, and it worked fine for her there. Net – there is probably a browser related formatting issue for Rich media, especially cut and past...

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  •  in Workfront Questions 10/18/17
    We require time logged at the task or issue level, never the project. We bill based on the time logged, and require that it be logged against individual items, along with an update to back up the billable time. Thanks. Jill Jill Cameron Business Analyst Metafile Information Systems, Inc. (800)638-24...

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  • All, We do time tracking to determine billing for our customer projects. We encourage no time at project level, only at tasks and issue level, selecting appropriate hour type to help categorize the work. Then Project Managers create a monthly billing record per project, and add appropriate hour entr...

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