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SamanthaWi1
SamanthaWi1
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  • We recently has the "original" system admin leave the company. She was the person that created all of the calendars that people across the company use. When i deactivated her, those calendars were no longer visible to anyone. I have been sitting here for many months trying to figure out how to corre...

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  • Good Morning DFW Community, I am gathering information to ask for a new headcount in our department. Is anyone in the DFW area using Workfront and Proofing with a designated Project Manager or Traffic Manager role. I am the system admin and seem to be doing parts of both of these jobs as my "slasher...

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  • What if you were to lock the proof manually? I have not tested this. Samantha Senior Specialist, Creative Services 817-424-2186 **please use the "forward", if replying to a question about an attachment.

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  • You are able to delete Templates with out affecting any prior or active projects being affected. However, custom forms are not the same and if you delete them that affects prior and active projects. So feel free to delete any template. If you want to resurrect it in future, just do what Vicky sugges...

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  • I am not sure this is what you need but maybe it could get you started. Samantha Senior Specialist, Creative Services 817-424-2186 **please use the "forward", if replying to a question about an attachment.

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  • Initially there are 4 options on the approval on a proof. I had help, and I took two of them off. I believe this can be done on the PHQ side. Darren Patterson helped me do this when they first bought out PHQ. We did discuss what each button did behind the scenes and no one could tell us if it routed...

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  • No, if you delete any custom for you will erase it from any past project since creation. I just renamed mine beginning with the letter Z to move it to the bottom and add "do not use" at the end. This is by design and this is my work around Samantha Senior Specialist, Creative Services 817-424-2186 *...

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  • I have only had success with copy and paste to word, then print. Samantha Senior Specalist, Creative Services 817-424-2186 **please use the "forward", if replying to a question about an attachment.

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  • Yes multiple issues. This is a known issue. You can make a ticket and they will update you as fix it. Samantha Senior Specalist, Creative Services 817-424-2186 **please use the "forward", if replying to a question about an attachment.

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  • Yes we have had similar problems. Just last night the designer loaded a 3rd proof on top of version 1 & 2, no problem. It sent to everyone. However, the designer tried to open it and it just went to the screen where the versions should show, and it was a black screen with a spinning icon. She was ab...

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