Thank you everyone for the responses. I ended up submitting a ticket to support and they had to force sync her access to update to a user. So strange. Kristin Kuennen Veridian Credit Union

Great - thanks for sharing Samantha! Kristin Kuennen Veridian Credit Union

I agree - everything I've found in the help article's references check marking being able to upload a proof and that option is not under the individuals profile any longer. Kristin Kuennen Veridian Credit Union

Planner. Kristin Kuennen Veridian Credit Union

One of my new employees is listed as a guest in ProofHQ - so she is not able to upload a proof. I can't find how to convert her to a user. I've looked in the settings in proof HQ as well as her settings in Workfront. What am I missing? Other new users automatically got the appropriate user role so I...

Thank you all for the assistance! Dustin's suggestion on checking the access on the queue worked! I had it as manage instead of contribute. Others can now see it - thanks so much!! Kristin Kristin Kuennen Veridian Credit Union

Good morning! I have created a custom form to attach to a request queue. Only I as the admin is able to view the custom form attached to the request. I've tried updating settings in both the custom form and the queue and I'm not having any luck. Anyone have suggestions? I have given our team access ...