Hello All, I can verify that we did release a hot fix on Friday that has resolved this issue. Adam Millet

As Vic stated above our Development Team found that the cause for this was code that was released last night. We have reverted the change and emails are now being delivered. Adam Millet

John, Thank you for pointing this out. We are communicating this internally in real-time, so you just might have gotten through to someone before we had a chance to get them the update. We are looking for specific examples to provide to our Development Team so help resolve this quickly. Thank you so...

Christina, I am looking into chat now. You can continue to use the other processes to submit Support Cases. Here is an article for your convenience coving those options. https://experience.workfront.com/s/article/Contacting-Customer-Support-1494712456 Adam Millet

Hello Everyone, Our Development Team believes that they have identified the cause and are working to resolve this ASAP. If you have opened a Support Case we will update you on progress there and I will work to update this thread with developments in this resolution as well. Thanks, Adam Millet

Hello All, Our Development Team is looking into the few edge cases where clearing cache and cookies is not resolving the blank updates tab. Thank you to those who have opened support cases for these instances. We have created an article for this here that you can follow for updates on this. Thanks, ...

Hello All, Our Development Team is looking into the few edge cases where clearing cache and cookies is not resolving the blank updates tab. We have created an article for this here that you can follow for updates on this. Thanks, Adam Millet

Hello Bill, Clearing cache and cookies (for all time) is resolving the majority of reported cases. We are still getting a few reports of edge cases where clearing browser cache and cookies (for all time) iis not resolving the blank updates screen. IF this is the case for your users please open a Sup...

Hello All, Clearing cache and cookies (for all time) is resolving the majority of reported cases. We are still getting a few reports of edge cases where clearing browser cache and cookies (for all time) iis not resolving the blank updates screen. IF this is the case for your users please open a Supp...

Hello Karen, My name is Adam and I am a Tier 2 Support Engineer with Workfront. Thank you for your feedback on your past experiences and I am sorry to hear that they have not all been positive. We do strive to make things easy and pain free for you and appreciate all that you do in helping to tr...