Hi @abhinav99 ,   This schema contains data of your recipient profiles with their history of last contact data w.r.t it's the table it belongs i.e. xtk:operator or nms:recipient, etc where @sourceId represents the primary key of the recipient.To my knowledge, there is no such direct update data acti...

Hi @abhinav99 , Check if the  “Number of active billing profiles” workflow in Admin>Production>Technical Wkf's is running if not try restarting it and once the execution is completed then it may give you results in the 'Customer Metrics'/Control Panel.Else the other way around is to create a custom ...

Hi @Poonam_Dogra , Yes, sure you can use SOAP methods for your own instance too, I was just assuming that you testing the connection for the 'message center'.Also, the remedies I suggested will still be the same and you may ignore the access rights suggestion for 'message center' which will not appl...

Hi @abhinav99 ,   You can find that info in 'Customer Metrics'.Go to Administration>Campaign Management>Customer Metrics.   Br, Shubham  

Hi @Poonam_Dogra ,   A few more checks you can then perform are:-As you using User/Password to connect so check if "allowUserPassword" & "sessionTokenOnly" are set as true in the security zone tag (where your IP resides) in serverConf.xml file.  <securityZone allowDebug="true" allowEmptyPassword="...

In Explorer view, Go to Administration>Configuration>Schema's and search there for 'trackingLogRcp'.      

Hi @TakL ,   If you see the desired parameter is correctly added to the formula string then you should be able to record that item in tracking logs.   Br, Shubham

Yes, @PandolaVaz as @Denis_Bozonnet mentioned if you do not wish to hurt your deliverability/reputation then IP warm will be a crucial step before planning a huge send-out with brand-new IPs/Affinity  Hope you already have a warm-up plan in place also, you may refer to some of the below links:Advice...

Hi @PandolaVaz ,   To achieve the above you can use a dedicated IP Affinity with your desired delivery IP's in your campaign environment. For this you need to first add the desired Sending IPs under a new IP Affinity tag in your serverConf.xml of your campaign server once done then you can create a ...

Hi @Poonam_Dogra, It seems like a connection timed-out error. For this, you can first check if your IP address (public) from where you hit this Soap call is whitelisted (added to the security zone in the serverConf.xml file) on the Campaign server that you are trying to reach. doc  Also, you can che...