I totally agree. It's confusing and not that helpful that a Queue would be a project, even though other aspects of requesting and triaging are set up at the instance level.As a side note, during our rollout, the consultant we had showed us a really useful workaround to prevent it from being deleted:...

Agreed - we've run into the same issue. We need to be able to restrict team creation - and especially deletion - to Admins only.

Agreed - we've run into the same issue. We need to be able to restrict team creation - and especially deletion - to Admins only.

We have established processes for Approvals in our organization - both at the project and the task level (example: the end-result of a task needs to be approved by a manager prior to the team member moving on to the next task). Right now the Approvals associated with Projects or Tasks can be edited,...

From a practical/streamlining perspective, I would really like to see this streamlined. Our organization has company-wide days off, which can be entered within the Schedule staff are assigned to. However, as these exceptions don't show up on their personal schedules, they have to enter them again. I...