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jboston
jboston
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  • Hi Narayan, thank you for your feedback. The experience you and your users are having is a high priority for us, and we consider each piece of feedback deeply and thoughtfully. No customer should be losing sleep over this, and if you are, let's chat about some of the improvements we're already maki...

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  • Hi Maria, sorry yes it does look like the link was updated. Here is the updated link. https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FAdministration_and_Setup%2FGet_started-WF_administration%2Fconfigure-your-firewall.html&_LANG=en

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  • Hi Randy, The experience you outlined is definitely not expected. Please submit this to Workfront Support so we can better work with you to isolate and improve this experience. Specifically, if your are seeing 45 seconds on all pages of the application, then I would first recommend you double che...

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  • Hi Elena, Yes, if there is a specific area or even a general latency issue please submit this to Workfront Support. As you mentioned, there are additional factors that Support can help you troubleshoot to understand where in the network these issues are occurring. On the Workfront side, we are wor...

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  • Hi Christina, You can find the exact timing for each Cluster on the Workfront Status website (https://status.workfront.com/). Cluster 2 will be updated tonight with the 20.4 release at 8:00 p.m., MST/2:00 a.m., GMT. Please let me know if you have any other questions. Thanks!

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