We are just starting to use this wonderful feature to help users understand cause and effect of some releases. We have defined seven annotation groups (with tags). One tag is 'Sprint Release'. These happen generally every two weeks. Then I create a line graph with annotations turned on, it shows ann...

It is troublesome to give a project to a business user and when they open it, the left column is open showing the components. They could care less. When I save the project, that column is closed. Is there a setting somewhere where I can force the behavior described above?Thanks ...

Jennifer,I was not aware that it stays connected. What a great tip? Knowing that I will probably just let it stay connected until my project is finished.Really appreciate this group.Thanks,Gene

Jennifer,After working with it some more, I think you are correct. For now it works again. I will share this with colleages.Thank you

Thanks for your ideas.

Here is an update on what Adobe support suggested. Thanks to all who volunteered suggestions. It overlaps with what many of you suggested. "The error you are seeing nearly always means that a URL is being blocked by a browser extension, security software, VPN, firewall, proxy, or something else on t...

Thanks to all for your ideas. I have been working with Adobe support and the only way to get it to work was for her to login incognito. Then all is normal.Clearing the cache and cookies did not work.Adobe has been working with my user and still cannot discover what the problem is.

A long time user of Adobe Analytics now cannot login. When they try to login they get a page with the title "Failed to load page". Any ideas?

Appreciate your response. We do use SSO so your comments are helpful.

Nick,Thanks ... I was able to find out the answers.      1. A user "gene.godin@sephora.com", for example, was given access. The person complaining could still not logon. It happens that he has an employee with the same name so his email is "godin.gene@sephora.com". When I created another user with t...