@VeenaK thanks for the reply, I've checked the user mapping and as you can see below, everything is correct in that regard:  

@Avinash_Gupta_ thanks for the reply. It's not a brand new instance as the On Demand option shows a lot of pages.

I configured sling sitemap generator in my SP13 environment and it only works with the "On demand" option. I've used this blog as a reference to my configuration: https://www.theaemmaven.com/post/aem-apache-sling-sitemap and everything looks correct.   I was using SP8 and had to upgrade to SP11 to w...