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curtiso
curtiso
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  • If your organization leverages Role-based access controls, you may require special permissions to create, edit, and view certain entities within Audience Manager. Here are the details regarding the specific permissions required to create segment test groups from conversion traits: https://experience...

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  • Thank you for reporting this issue. This may be related to known issues posted on Meta/FB server status page: https://metastatus.com/fbs   That said, we are working to investigate this error to confirm the root cause. Are you able to submit a case to customer care so that we can track the scope of t...

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  • Hello,   You can refresh your integrated account tokens by following these steps: https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-20130.html?lang=en   Let me know if you encounter any issues completing this process. Thanks!Best, Curtis Oliver  |  Technical Support Engineer...

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  • Hello,   This is the Audience Manager community rather than AEM, I would advise reposting your question in the AEM community forum: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/ct-p/adobe-experience-manager-community   That said, as a general bit of advice, you can attem...

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  • My apologies, the above document is specifically referencing signals search & back-filled trait realizations. In terms of actual trait expressions, our system forces all lowercase values, therefore the qualifications are not case-sensitive. 

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  • Hello,   Yes, signals & trait expressions are case sensitive: https://experienceleague.adobe.com/docs/audience-manager/user-guide/features/data-explorer/signals-search/data-explorer-search-pairs.html?lang=en#case-insensitivity   Best, Curtis Oliver  |  Technical Support Engineer  |  Adobe

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  • Hello,   URL destinations can be leveraged to send real-time requests for any destination partner which has an endpoint that supports URL requests: https://experienceleague.adobe.com/docs/audience-manager/user-guide/features/destinations/custom-destinations/create-url-destination.html?lang=en   In t...

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  • Hey Rich,   Thanks for reaching out! We have some basic steps which need to be followed to ensure any billable Audience Manager activities are ceased upon expiration of your contract:1. Remove all distributed code and site tags   a. This includes any custom DCS requests that may be implemented on yo...

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  • Hello,   The 1 day total population indicates the total number of IDs qualified into the audience as of the past 24 hours. The 1 day unique trait realization indicates the number of visitors that actually expressed the trait within the past 24 hours.    The numbers for your particular trait indicate...

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  • Hello! Rule-based traits are built from logical expressions which qualify visitors based on certain attributes in real-time. Typically these are built utilizing Analytics data such as eVars & props. Onboarded data, on the other hand, consists of manually uploaded user data. This typically consists o...

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