Hi @AkshayAnand  Finally, it works!!! trim is the missing keyword! Thanks for your support! Cheers Snehil

Hi Akshay,   Thanks for your input.   I tried again your suggestions but no matter what I put in the if else condition, I always get the else statement (even with negation). I tried =="true" with and without quotes, boolean logic, ! to get inversion, NULL but none work with Transactional emails.   D...

Dear Community, I have been trying to implement conditional statement but it doesn't work for me. Can you suggest what's wrong?   Original method<% if ( toString(rtEvent.ctx.@freeText22).length > 0 ) { %><tr><td class="mpbx-27" style="font-size:16px; line-height:22px; font-family:'Core Sans C', Helv...

Hi @david--garcia @abhinav99     I have been trying to implement your steps but it still doesn't work for me. Can you suggest what's wrong?   Original method<% if ( toString(rtEvent.ctx.@freeText22).length > 0 ) { %><tr><td class="mpbx-27" style="font-size:16px; line-height:22px; font-family:'Core S...