Hi @fern1 I share with you some tips to try to solve the Gmail part.-Design a Universal Logo: Design a logo that works well in both light and dark modes by using a middle-ground colour palette or an outline that stands out against both backgrounds. This eliminates the need for conditional loading al...

Hi @bestImv, Regarding your questions: 1. To mitigate profile collapsing you can implement the following practices: Device-Based Segmentation: Ensure that your identity management is configured to differentiate profiles based on the device. You can do this by associating unique device identifiers (s...

Hi @Pareek1, You can include it following the next steps:-Data Extension Modification: Ensure that your data extension (or the audience list) includes a field for the unsubscribe event timestamp. This could be a field like UnsubscribeDate or EventTimestamp, which captures the exact time when the uns...

Hi @Pareek1 , In RT-CDP, you can send the timestamp of the "message.tracking" event , such as an unsubscribe action, to an SFTP location using DataflowsHere's a summary of the process:1. Capture the Unsubscribe Event in AEP:- Event Streaming: AEP is able to ingest of ingest and process real-time eve...

Hi @CBSIMP, I elaborate you more according to the segment activation timeframe. It refers to the period during which profiles are actively evaluated against the segment criteria and included in the segment if they meet those criteria.  If the timeframe is part of your segment rules, profiles could b...

Hi @fern1 , An alternative approach:- Convert to SVG logos into two separate PNG files - one for light mode and one for dark mode. -Conditional image loading: Instead of just using media queries only, use a mix of HTML and inline CSS to conditionally load the correct PNG image based on the user's th...

Hi @DhanA2, I share with you the pros and cons for each option that you propose:  Option 1:Add Travel-related fields to the Existing Schema Pros: Unified Data View: All customer data from different platforms is centralized in one schema, enabling a unified customer profile for better segmentation & ...

Hi @fern1, @Craig_Thonis is right, in the meantime while contacting support you can try to convert your SVG files into PNG files. Regards, Celia

Hi @jpetermarias ,Here are my answers for the last quiz.1.B2.D3.C4.B5.B6.C7.B8.B9.C10.CWith question one I got confused because to my understanding merge policies are the rules that AEP uses to determine how data will be prioritized and what data will be combined to create a unified view, but before...

Hi @AndrewJo5, Sorry for my delay on the response. I’ll try to solve your current questions.1. Creating a Table Format for Articles withSolution:Table Layout: Use an HTML table structure within your ACS email template to organize articles into rows and columns. Each row can represent a new article, ...