Thanks for this, but it was not my question. Its easy to integrate any chat on the front end, but this wont be integrated with adobe campaing on the back end. I.e. the customers chat wont be integrated with correspondence sent and recived via campaign. I am asking if Adobe have an integrated chat so...

Interestingly, the replication doc you linked to says "The following agents are available in a standard AEM installation: Default Agent Used for replicating from author to publish." this is not the case in my AEM install (from quickstart jar provided by adobe)

Thanks, I got this far - I imported the wknd site into the locally running author instance. The next step I am struggling to find is how to setup replication to be able to actually view the site on the publisher.That video you kind linked to says 2 things: 1) a site called we.retails is out of the b...

This document: https://experienceleague.adobe.com/docs/experience-manager-65/deploying/configuring/replication.html?lang=en#replicationand the various trainng videos say that there is an out of the box site call we.retail and on the author is an out of the box "default" replication agent setup. My i...