I feel like at this point we'd need more information about your specific requests. Please go through the support channel and provide details about your namespace and request IDs if other paths suggested here don't work for you.

What error do you get in the 1st case? 

I don't think you use correct values for "orgId" and "intId".If you go to your project > one of the workspaces and click "Download All" button, you can find necessary information in:- orgId: project.org.id - intId: project.name