Hello, We are looking to implement a survey for a specific campaign and exploring how to build it in ACS using the landing page capabilities.The survey is very simple - couple of questions, checkboxes (yes/no).The complexity is we don't want to save the answers in the profile table. And is likely to...

Hi, We are looking to implement the one-click optout process to replace our current process (click > landing page > confirm Unsubcription). I can't see any option in ACS as in AJO to simply manage/trigger the optout by just clicking in the email.  Any ideas on how to implement it easily? Should we t...

Hey, It says "XSV-350046 User 'Email ID' has no organizational unit. Unable to connect". Did you check that the new user has an orgunit (it should be the case). Is the new user has the same orgUnit than the workflow? 

Hey, You may also want to create template / content blocks for your more used elements (header, footer, etc) - it will save time in the long run (in case you don't always import full HTML file for each email)

Hi Kevin, Typically you should have 2 stage environments and 1 production. Where one of your stages should be dedicated for developments/PoC and the other for UAT or marketers to test complex/advanced before doing it in production

hi @shubhamborse @shubhamborse_tcs , this is because the user is a "linked" resource to the workflow. To make it happen, I attached a screenshot and the details below:- In one query: you select the workflows to update (from the Workflow resource/table). In the additional data, you need to add the "c...

Hey, This depends on your use case:If your audience is qualified every day, they will fall in the journey. So there may be some way to qualify your audience only on the days you want your journey to run. You can use a time filtering option in the Conditions activity of your journey and dictate how p...

Hi TP, We have a similar use case where we added "context.targetData.segmentCode" as a parameter in the brand.The value is defined in each workflow by the user in the latest activity (transition tab) before the delivery.

Hi everyone, We recently got a lot of bounces in our last sends with the reason "Inbound email bounce (rule 'Probably_unreachable' has matched this bounce)." For a same email address/profile, this does not always appear on all of the deliveries. Do you have any more detail on this message? Thanks! 

Hi everyone, Just wanted to know if there is any way to connect ACS with weChat. It seems there is some integration available on ACC but not on ACS however. Thanks!