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srjoshi
srjoshi
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  • The activity seems to have failed due to a HTTP 400 error from the third-party API. If you are getting the same error from the third-party API when using Postman, then the issue is most likely due to how you are calling the API.

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  • As long as it would be feasible to serialize the unverified user contacts into a JSON within the payload size limits (5MB), it might work. However, there are other details from this question that are not mentioned here, that will also determine the feasibility of  creating such a workflow. Specifica...

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  • External API activity will show the format of the request body JSON format that will be generated on the Inbound Mapping tab of the activity, under Post Body Template. This format is also shown in the documentation - https://docs.adobe.com/content/help/en/campaign-standard/using/managing-processes-a...

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  • Until External API activity adds built-in support for OAuth token retrieval, the marketer (or consultant helping the customer) will need to refresh the OAuth token every 24 hours (or other expiry times) and configure those in the workflow activity Execution tab where one can specify any custom Heade...

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  • Workflow execution logs will typically show you the various steps taken during the execution of that workflow, including the URLs of external API endpoints to which calls are made. Whether GET or POST method is used during the call is based on whether there is any request body to be sent to the API ...

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