Hi @__96, My apologies for replying too late. If you are inserting/updating your recipient table through a batch workflow. You need to check the Data Update activity to check the logic and criteria used in it. You can refer below documentation link https://docs.adobe.com/content/help/en/campaign-classic/using/automating-with-workflows/general-operation/importing-data.html Regards

Re: Design approach for storing multiple recipients(diffe... InMo - Adobe Campaign Classic

Hi @__96 , Yes you are right, it is probably because on saving the system is checking if this record already exist(checking email field) and updating the record with new values filled in the form. You can check and verify it first. A simple solution is to change the insert/update logic in ACC and insert/update a record based on more than one column(not only on email field column). For example you can insert it based on (emailId + firstName). In this case it will consider update(overwrite) if bot...

Re: Alert and wildcard operator in input form InMo - Adobe Campaign Classic

I think it is because of case sensivity, try LIKE and this should resolved the issue.

Re: Alert and wildcard operator in input form InMo - Adobe Campaign Classic

Hi @tejashriw155148 ,Can you please let us know what error you are getting with below code.Generally with LIKE operator, a wild card character(%) must be included in entered value.Something similar below Please try with wild card character. Hope it helps. Regards

Re: Predefined filter for avoiding duplicates InMo - Adobe Campaign Classic

Hi @mohiniu12161390 , The delivery details stored in RecipientDeliveryLog table. When you are creating your query, you can select RecipientDeliveryLog as filtering dimension with Recipient and targeting dimension, as shown below Add below criteria to select targeting recipients who had already received a particular deliveryNow you can exclude above population from your eligible targeting population. Also inside delivery you have a option to exclude duplicate recipients.Open delivery > Click on T...

Re: How to upload a file to a SFTP location mounted on sa... InMo - Adobe Campaign Classic

Hi @biranchimishra ,Just give full path of location where you want to put file in "File Name" field of file extraction activity, as shown below. Regards

Re: Transfer data file from a workflow to a Google Drive InMo - Adobe Campaign Classic

Hi @Terry25 , As already mentioned in replies, you can't directly send a file directly to Google Drive, but there is workaround.Export file and send it to your email account as an attachment(gmail address of drive account)Refer below post to autosave gmail attachment to google drivehttps://support.google.com/mail/thread/4931894?hl=en Although It is always recommended to use SFTP and avoid sharing data files through email. Regards

Re: Watchdog -Missing process InMo - Adobe Campaign Classic

Hi @ramprakasht3196 , If It is installed on Adobe end, you need to raise a support ticket for this.If it is on premise, please login to your server where Campaign is installed and run below commandnlserver pdump Check what all different modules are running. You can check different log files to check the reason why watchDog is not running. But for quick fix, you can restart watchDog module. Check below link for referencehttps://docs.adobe.com/content/help/en/campaign-classic/using/monitoring-camp...

Re: Why classic over standard campaign? InMo - Adobe Campaign Classic

Hi @abhisheks693158 Classic is a product run as client-server distributed software. you need to install a thin client to access it. You can also install it on premise.Standard is web based, accessed through browser, and hosted at Adobe end generally. Regards

Re: Need to understand use of Refresh of Deliverability i... InMo - Adobe Campaign Classic

Hi @SonikaDutta ,This workflow is installed by default on all instances. There are a number of Delivery monitoring reports based on this workflow, which requires Deliverability monitoring (Email Deliverability) package installation.Once this package is installed, this workflow(Refresh for Deliverability) runs nightly to regularly update the list of rules and enables you to actively manage platform deliverability. Please refer below page for detailshttps://docs.adobe.com/content/help/en/campaign-...

Re: E-mail deliverability InMo - Adobe Campaign Classic

Hi @WesleyXP, There are a number of Delivery monitoring reports available in Adobe campaign, It requires installation of below packageDeliverability monitoring (Email Deliverability) You can refer below link for detailshttps://docs.adobe.com/content/help/en/campaign-classic/using/sending-messages/deliverability-management/monitoring-deliverability.html Regards

Re: What happens when if i try to create multiple lists u... InMo - Adobe Campaign Classic

Hi @abhisheks693158 ,You can have same value in Label field(of list) as long as internal name is different.You cant have same internal name of two different lists. Adobe Campaign will not allow it, It will throw an error. Regards

Re: Where clause in web application script InMo - Adobe Campaign Classic

Hi @tejashriw155148, From error it looks like a { is missing in the code. Although i checked the code again if it dont work try below code also.where: {condition:[{boolOperator: "OR", expr: "[@employeeID] = " + contactID}{boolOperator: "OR", expr:"[recipient/@managerID] = " + contactID} ]}Please try and test it, it should work. Regards

Re: Where clause in web application script InMo - Adobe Campaign Classic

Hi @tejashriw155148 , Where clause should be something like belowwhere: {condition:[{expr: "[@employeeID] = " + contactID boolOperator: "OR"}{expr:"[recipient/@managerID] = " + contactID} ]} Please check, it should work.You can also refer to below pagehttps://blog.floriancourgey.com/2018/08/use-querydef-the-database-toolkit-in-adobe-campaign Regards

Re: When we create a campaign, what all fields are mandat... InMo - Adobe Campaign Classic

Hi @abhisheks693158 ,When you create a new campaign, then it is must to select 'Campaign template' in initial window.Label, Start/End Date is not mandatory. Content is something you add in delivery activity inside workflow.You can create campaign from Program type folder. It is not mandatory to create plan folder.Once campaign is create then you can add workflow and further activities as per requirement. Regards

Re: How to automate a csv file export from a work to my c... InMo - Adobe Campaign Classic

Hi @Terry25,You can use 'Data Extraction' activity to create and export files automatically on SFTP. If you don't have access to SFTP then there is one a way to access the exported file, which is to send it to yourself as an attachment of an email delivery(if file doesn't contain sensitive data). It is always better and best practice to have an SFTP access if you want to access files, and avoid accessing files over email. Regards,

Re: Can I take the Campaign Business Practitioner exam wi... InMo - Adobe Campaign Classic

Hi JuanInchauspe,You can go through below links and download respective exam guides to know the detailsAD0-E300 Adobe Campaign Classic Business Practitioner Experthttps://spark.adobe.com/page/EIAgjHvmlHeet/ AD0-E302 Adobe Campaign Standard Business Practitioner Experthttps://spark.adobe.com/page/gBc50AevVDzeu/ Regards

Re: Can I take the Campaign Business Practitioner exam wi... InMo - Adobe Campaign Classic

Re: Installing a Package on ACC with the InstallPackage x... InMo - Adobe Campaign Classic

Hi @sarrankanp50398,Steps:1. Create a workflow2. Save name of file(whole location) in a variable(like varFile)3. In javascript activity, Read the file and save in a variable( you an use below code)//read package filevar f = new File("varFile")f.open("r", File.CODEPAGE_UTF8)var readFilevar linewhile( line = f.readln() )readFile=readFile+line;f.close() var elementsToImport = ;elementsToImport.appendChild(readFile);var wholePackage = {elementsToImport};xtk.builder.InstallPackage(wholePackage);Above...

Re: Build a package programatically to import to ACC InMo - Adobe Campaign Classic

Hi @sarrankanp50398,Please check below posthttps://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/installing-a-package-on-acc-with-the-installpackage-xtkbuilder/qaq-p/364558#M5238 Regards

Re: User removed from operator Group automatically InMo - Adobe Campaign Classic

Hey Prasanna,I never heard auto removal of any operator from a Operator group unless done by Admin manually.Please check with other user, if they had made operator group changes (for some task). It is possible that it happened unknowingly by someone. Regards

Re: Cart abandonment InMo - Adobe Campaign Classic

Hi Katrin, You can create a workflow in Adobe campaign starts with a signal activity. This signal will get triggered from a webservice call (with cart items as payload, also email of Patron for linking) whenever someone abandoned cart. This way you access cart items(as variable) in your delivery added further in the workflow.I am assuming that Patron adding items in the cart are already present in recipient table.

Re: Workflow Error - Account Disabled InMo - Adobe Campaign Classic

Hi Prasanna, If you disable any account then any workflow started by that account will be error-ed out. So it is always good to check what all workflows any operator has started before disabling it. The solution is to just force stop(unconditional stop) the workflow and start it again with another admin operator.Hope this helps.

Re: Build a package programatically to import to ACC InMo - Adobe Campaign Classic

Hi, You can do it. Steps1. You can create a package definition and include object/s (for example all campaign created yesterday) using javascript.2. Export those package files in some location(for example some predefined folder in sftp).3. Periodically removed package definition records from instance, also files from sftp. You can check below link for detailshttps://helpx.adobe.com/in/campaign/kb/export-packages-automatically.html

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