Thank you for bringing this to our attention. We have a fix ready that
will be included in our next release. Sorry for the inconvenience this
issue may have caused!
Hi Alex, Can you please confirm that you have a generic identity
provider set up to point to your custom login page? What device are you
testing on, or is this on the web? In order for me to debug further,
would you mind private messaging me your project id? The generic
identity provider requires cookies to create a user's authentication
state. Is there any reason why cookies might be
disabled?Thanks,Christine
Hi Alex, In your Generic Identity Provider set up, the authentication
URL should be the page you created to check the credentials. When this
page is launched from the viewer, there are several query parameters
that are passed along with it. This includes:redirectUri: The generic
authentication callback URI.projectId: The application's project's
ID.appId: The ID of the viewer application.appVersion: The version of
the viewer application.uuid: The identifier for the device. Your page
should parse ...
Hi Keith, Please try to change something about the article and re-upload
it. A simple way to do this would be to re-upload the article image,
though it could be the same image. After doing so, please republish the
article. There was an issue in the upload process of some articles that
some files within the upload were malformed, but it has since been
fixed. The above steps should rectify the issue.
