Thanks - looks like the XML file had got corrupted somehow.All working now. Appreciate the help.Phil

HelloThanks for the reply. No, there are at least 5 other people using Adobe campaign classic from the same IP.It has also been working for me the last few weeks, but started getting this message yesterday.Phil

HelloI'm getting the following error message:... \AppData\Roaming\Neolane\NL_5\nlclient-config-u7F0000010365E508.xml(1:1) : Invalid document structurewhich is preventing me logging in.Can anyone help with this please?ThanksPhil