Hi Alla, Do let us know in case you are still facing this issue. We'd be happy to help ThanksNikhil

Hi Alla, Can you check if you're following the steps listed here and let me know the URL of the site. I'd like to see how it's been setup. ThanksNikhil

Hi Alla, Apologies for the delay in responding. Are you still facing this issue ?It usually take upto 4-5 hours for the data to populate in reports. There was an emergency maintenance releases a few days ago which would have caused this delay. ThanksNikhil

Hi, How are you creating the mbox? Are you following the steps as mentioned on this link. Also have a look at this link. It'll help you understand a couple of important concepts. ThanksNikhil

Hi, Check this link it should help answer your question of getting offer details. Also the answer to your second question : "One more question , the name that I give in createMbox('abcd') ,now this abcd mbox should already exist at target side in my campaign or what?"  would be yes(assuming the API ...

Hi, Would request you refer to this API call and let us know in case of any further queries. ThanksNikhil

There are several steps involved in this process. Start here

How do I check If my campaign has been set up correctly?

Hi Rohit, Have a look at the basic concept regarding a Mbox here. Hope it should clear your doubts regarding how an Mbox works. Do let us know in case of any further queries. ThanksNikhil

Hi Winston, Apologies for the delay in responding. I am working with the engineering team on this request and am yet to find the answer to your query specifically. In the interim the engineering team has suggested an alternate workflow if it works with you : You create the segments in TargetYou crea...