Hi Rama, Pre-defined filters can be re-used in query activities. Under the 'User filters' drop down menu, you should be able to select the custom predefined filters that were set up.  Thanks,Rohan

Hi @anoopa24021992 , Another way to confirm if the offer package is installed or not is if you check in the monitoring tab under the home page. There is a section called installed packages that you can click on to display installed packages on your instance.  Thanks,Rohan  

Hi @thibaultb473199 , Would you be able to check the targeting dimension on your split activity ? Looking at the error message, it looks like the targeting dimension of your split activity and the temporary workflow table are both different (nms:recipient and thi:accounts) so the split is unable to ...