I can't seem to get anyone to give me an ETA on when accounts that are part of the move will be back up and live (out since Friday August 24th). We never received even an email that this was taking place and not word back from our CMS.

Thanks Kerry. We have tried both and still get the error. We have 27 total users and so far many have already been able to migrate over using their Adobe ID or Cloud ID without an issue. Can I message you in private the info.

I'm currently receiving a "500 Internal Error" when trying to use my Creative Cloud ID to log into Experience Cloud in order to migrate current Analytics users over to the Experience Cloud. According to several posts I'm able to contact clientcare@adobe.com and have them map my ID. My question is I ...