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rhiannenp415625
rhiannenp415625
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User unsubscribes, but then asks to be added back - Adobe Campaign Standard 22-01-2019
Hello! I've been asked to update profiles of users that have previously unsubscribed from our mailing list (some of them internal folks). I go to their profile, uncheck the "do not contact" boxes and hit save. I assume this saves the profile information and starts re-sending the user our communication. However, a few weeks pass and they reach back out that they haven't received anything. When I check the profile, all the "do not contact" boxes I removed and saved have now been added back. My que...

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Deleted Delivery - Adobe Campaign 10-05-2018
Has anyone experienced deleting a delivery, and being able to retrieve it? Just yesterday I accidentally deleted one of our deliveries and all of the data that was being captured. Unfortunately we have not been able to find a solution. Any information you can share is much appreciated. Thanks! We are using: Adobe Campaign v18.5 build 10472

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